Account & Data Deletion

How to request deletion of your Lumos Logic HRMS account and associated data.

This page explains how to request deletion of your account and associated data from Lumos Logic HRMS, what happens after a request, and which information may need to be retained for legal or regulatory reasons.

Last updated: October 3, 2026.

Employee accounts are organization-controlled

In most cases your Lumos Logic HRMS account is created and managed by your employer. Your employee records (attendance, leave, payroll, documents and so on) are part of your organization’s HR records. For this reason, deletion requests are routed to your organization’s HR administrators, who review and process them in line with their own policies and applicable law.

1. How to Request Deletion

If you are signed in

The quickest way is to submit a request directly from this page while signed in to your account — it will be sent to your organization’s HR administrators automatically. You may also contact your HR team or our support address below.

Sign in to submit a request

You are not currently signed in. To submit a deletion request directly from your account, please sign in and return to this page. Alternatively, email hello@lumoslogic.com.

If you cannot sign in

Email hello@lumoslogic.com from the email address associated with your account. Include enough information to identify the account (for example, your name, work email and organization name). We will route the request to the appropriate organization.

2. What May Be Deleted

Subject to review and applicable retention requirements, the following may be deleted or anonymized:

• Your account credentials and profile information.
• Personal information you provided (contact details, documents, profile fields).
• Attendance, leave, expense and performance records attributable to you (subject to retention, below).
• Push notification subscriptions and device tokens associated with your account.

3. What May Be Retained

Some information may need to be retained even after a deletion request, including:

• Payroll and statutory records — where required by tax, labour or other laws for a mandatory retention period.
• Records required for legal or audit purposes — such as records subject to litigation, investigations or regulatory obligations.
• Security and access logs — retained for security, fraud prevention and troubleshooting for a limited period.
• Anonymized or aggregated data — that no longer identifies you.

Your organization may also retain copies of records in its own systems outside Lumos Logic HRMS; those are outside our control.

4. What Happens After a Request

1. Your request is received and routed to the appropriate organization (or reviewed by Lumos Logic for accounts it directly manages).
2. The reviewer verifies the request and confirms it relates to the correct account.
3. Eligible data is deleted or anonymized; data subject to legal retention is retained only as required.
4. You are informed of the outcome, or you may contact us for a status update.

Processing times depend on the organization and applicable requirements. Requests submitted from your signed-in account are acknowledged by your HR team’s notification.

5. Contact Support

For help with a deletion request, contact hello@lumoslogic.com or use our Contact & Support page.

Lumos Logic HRMS is a product of Lumos Logic. Deletion of organization-controlled records is subject to the organization’s policies and applicable law.